Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Quality Medical Solutions
At Sitramed, we provide a comprehensive range of medical products and services designed to enhance patient care. Our commitment to excellence ensures that healthcare professionals have the tools they need to succeed.
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★★★★★
Sitramed Medical Company has consistently provided us with exceptional medical products and services. Their commitment to quality and patient care is evident in every interaction. Our team has greatly benefited from their expertise and support, making our operations smoother and more efficient. We highly recommend Sitramed for any healthcare needs.
Fahad AL SHEMRY
MOH
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